Payless Bakers values our international customers and strives to provide a seamless shopping experience. This policy outlines the terms and conditions for international shipping for customers outside of Nigeria.
1. Contact Us Before Placing an Order
All international customers are required to contact our support team at Support@paylessbakers.com before placing an order. This ensures that we can:
- Confirm the availability of shipping to your location.
- Provide an estimated shipping cost based on your country and continent.
- Discuss any additional requirements or restrictions that may apply to your order.
2. Shipping Fees
Shipping fees for international orders are determined based on:
- Continent: The general region where the destination country is located.
- Country: Specific factors such as customs regulations, shipping provider rates, and delivery conditions in the destination country.
Shipping costs will be communicated to you via email after you contact our support team.
3. Delivery Timeframes
Delivery times vary based on the destination and shipping provider. Estimated delivery times will be provided once the shipping details are confirmed. Please note that delays may occur due to customs processing or other unforeseen factors.
4. Customs and Duties
- Customers are responsible for any customs fees, import taxes, or duties applicable in their country.
- Payless Bakers is not liable for delays caused by customs clearance processes.
5. Refunds and Returns for International Orders
Due to the complexities of international shipping, we do not accept returns for international orders unless the items are defective or incorrect. For any issues, contact us at Support@paylessbakers.com within 7 days of delivery.
6. Restricted Items
Some products may be restricted from being shipped to certain countries due to local regulations. We will inform you of any restrictions during the order confirmation process.
7. Questions and Support
For any inquiries regarding international shipping, please email Support@paylessbakers.com
We appreciate your understanding and cooperation. Thank you for choosing Payless Bakers!
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